Business L&N

Doing business in English can involve learning literacy & numeracy skills for work.  Each industry and job description has its own processes, skillset and jargon.  Entering a new area, we can need to learn new ways of speaking, writing or working in teams.  With nearly 30 years’ experience in marketing, strategy, admin and self-employment, ALNS can help.  

You can achieve your goals – as a job seeker, student, recruit, employee, manager or business owner.  Having made the commitment to learn vocationally, it’s usually ‘just’ a matter of doing the work.  Sessions in literacy & numeracy for work are best when based upon real tasks.  All of your learning is tailored to your specific industry and job requirements.  That is?  We focus upon what you actually need help with.  

Developing literacy & numeracy skills for work can involve the usual suite of literacy and numeracy skills.  Please visit the other pages on this website to discover what this can mean.  Workplace L&N can require learners to read and understand charts, forms or templates; create and use texts (like emails and forms); learn new procedures; and/or become familiar with computers, devices, apps or programs. 

Working with “real life” scenarios, ALNS ensures learning is reinforced.  Each learner has specific needs and objectives which are identified at our first session.  They are confirmed with the employer and student before sessions start.  L&N for work can involve a short-, medium- or long-term timeframe.


In 2018, ALNS began working with organisations to enhance employees’ literacy and numeracy skills for work.  2019 also saw us moving into distance – i.e. online – mentoring.  If you can’t find help in your area, get in contact here.  You can also call the Reading Writing Hotline to find services near you – 1300 655 506.


People can also want to expand their work readiness and/or skills in a private arrangement.  The following list should provide a sense of how ALNS can help adults develop their literacy & numeracy skills for work:

  • job seeking
  • resumes & cover letters
  • interview preparation & practice
  • preparation for entry exams and psychometric tests
  • completing business forms
  • business English skills (reading, speaking, writing, industry jargon, Australian slang)
  • business numeracy (maths and the language involved)
  • computer skills (logging on, using programs, developing websites)
  • MS Office programs (Outlook, Word, Excel, Access, Powerpoint)
  • website development & maintenance (using WordPress)
  • establishing a search engine presence
  • strategic thinking & planning
  • writing business & marketing plans
  • writing & delivering speeches and presentations
  • developing marketing & advertising messages
  • administration skills (including filing systems & asset registers)
  • business process development & review
  • developing business stationery


To develop your literacy & numeracy skills for work or discuss a work-sponsored program, contact Fran on 0413 525 114 or via



Transitioning Adult L&N Learners into Further Work & Training

ALNS recently debriefed a business client about transitioning their L&N learners into further work and training.  Click here or on the image to view the handout.  The transition process, especially at work, often sees learners going public for the first time.  This can trigger a lot of stressors, many of which employers can be unaware of.  Feel free to share this handout or use it to guide you transition your learners.  L&N skills development is a courageous step which businesses can benefit.


How Low L&N Skill Levels affect Workplace Outcomes

Low literacy & numeracy skill levels can affect workplace outcomes. This is not the first document to outline this yet it is amazing to see how widespread these issues are in Australia. ALNS’ handout summarises how sponsoring L&N skills development can add value. To read it, click here.