Business L&N

Doing business in English can involve learning literacy & numeracy skills for work.  Each industry, if not job description, has its own processes, language and jargon.  Entering a new area, we can need to learn new ways of speaking, writing or working with others.  With nearly 30 years’ experience in marketing, strategy, admin and self-employment, ALNS can help.  

You can achieve your goals – as a job seeker, student, employee, manager or business owner.  Having made the commitment to learn vocationally, it’s usually ‘just’ a matter of doing the work.  Sessions in literacy & numeracy for work are best when based upon real tasks.  All of your learning is tailored to your specific industry and job requirements.  That is?  We focus upon what you actually need help with.  

Developing literacy & numeracy skills for work can involve the usual suite of literacy and numeracy skills.  Please visit the other pages on this website to discover what this can mean.  Workplace L&N can require learners to read and understand charts, forms or templates; create texts (like emails); learn new procedures; master computers, apps or programs. 

Working with “real life” scenarios, ALNS ensures learning is reinforced.  Each learner is likely to have specific learning needs.  These are identified at our first session and confirmed with the employer before sessions begin.  L&N for work can involve a short-, medium- or long-term outlook.


In 2018, ALNS began working with organisations to enhance employees’ literacy and numeracy skills for work.  2019 also saw us moving into distance – i.e. online – mentoring.  If you can’t find help in your area, get in contact here.  You can also call the Reading Writing Hotline to find services near you – 1300 655 506.


ALNS recently had the chance to talk with a business client about transitioning their L&N learners into further work and training.  Click here or on the image to view the handout we created.  The transition process, especially at work, is powerful – it often sees learners going public for the first time.  This can trigger a lot of stressors, many of which employers can be unaware of.  Feel free to share this handout or use it to guide you transition your learners.  L&N skills development is a courageous step into which businesses can feed.


How Low L&N Skill Levels affect Workplace Outcomes

My latest publication outlines how low literacy & numeracy skill levels can affect workplace outcomes. It is not the first document to do this yet it is amazing to see how widespread these issues are in Australia. My handout seeks to outline how sponsoring L&N skills development can add value. To read it, click here.


People can also want to expand their work readiness and/or skills in a private arrangement.  The following list should provide a sense of how ALNS can help adults develop their literacy & numeracy skills for work:

  • job seeking
  • resumes & cover letters
  • interview preparation & practice
  • business English skills (reading, speaking, writing, industry jargon, Australian slang)
  • business numeracy (maths and the language involved)
  • computer skills (logging on, using programs, developing websites)
  • MS Office programs (Outlook, Word, Excel, Access, Powerpoint)
  • website development & maintenance (using WordPress)
  • establishing a search engine presence
  • strategic thinking & planning
  • writing business & marketing plans
  • writing & delivering speeches and presentations
  • developing marketing & advertising messages
  • administration skills (including filing systems & asset registers)
  • business process development & review
  • developing business stationery
  • completing business forms



To develop your literacy & numeracy skills for work or discuss a work-sponsored program, contact Fran on 0413 525 114 or via