Business L&N

Working or doing business in English involves literacy & numeracy skills as well.  Every industry and job has its own processes, skillset and jargon.  Any new role can require us to learn new ways of speaking, writing or working in teams.  With nearly 30 years’ experience in marketing, strategy, admin and self-employment, ALNS helps people do this.  

You can achieve your goals – as a job seeker, student, recruit, employee, manager or business owner.  Having made the commitment to learn vocationally, it’s ‘just’ a matter of doing the work.  Sessions in vocational literacy & numeracy are best when based upon real tasks.  All of your learning is tailored to your specific industry and job requirements.  

Developing workplace literacy & numeracy can involve the “usual” suite of skills.  Please visit the other pages on this website to discover what this can mean.  Workplace L&N can require learners to read and understand charts, forms or templates; create and use texts (like emails and forms); learn new procedures; and/or become familiar with computers, devices, apps or programs. 

Working with “real life” scenarios, ALNS reinforces learning.  Every learner (and employer) has specific needs and objectives which are identified at our first session.  They are confirmed before sessions start and can involve a short-, medium- or long-term program.


In 2018, ALNS started working with organisations to enhance employees’ literacy and numeracy skills for work.  2019 also saw us moving into distance – i.e. online – mentoring.  If you can’t find help in your area, get in contact here.  You can also call the Reading Writing Hotline to find services near you – 1300 655 506.



The following list provides a sense of how ALNS helps adults develop literacy & numeracy skills for work:

  • job seeking
  • resumes & cover letters
  • interview preparation & practice
  • preparation for entry exams and psychometric tests
  • completing forms for work
  • business English skills (reading, speaking, writing, industry jargon, Australian slang)
  • business numeracy (maths and the language it uses)
  • computer skills (e.g. logging on, using programs, developing websites)
  • using mobile, digital or technical equipment
  • writing & delivering speeches and presentations
  • MS Office programs (Outlook, Word, Excel, Access, Powerpoint)
  • website development & maintenance (using WordPress)
  • establishing a search engine presence
  • strategic thinking & planning
  • writing business & marketing plans
  • developing marketing & advertising messages
  • administration skills (including filing systems & asset registers)
  • business process development & review
  • developing business stationery


To develop your literacy & numeracy skills for work or discuss a work-sponsored program, contact Fran on 0413 525 114 or via



Transitioning Adult L&N Learners into Further Work & Training

The transition process, especially at work, can ask learners to go public for the first time.  This can trigger a lot of stressors, many of which employers are unaware of.  Feel free to share this handout or use it to guide you in transitioning staff.  L&N skills development is a courageous step which businesses can benefit from.  Click here or on the image to view the handout.



How Low L&N Skill Levels affect Workplace Outcomes

Low literacy & numeracy skill levels can affect workplace outcomes.  This is not the first document to outline this yet it is amazing to see how widespread these issues are in Australia.  ALNS’ handout summarises how sponsoring L&N skills development can add value.  To read it, click here.